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    sepopen Announcement:2015-02-25 - Unscheduled Downtime Extension

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Author Thread Statistics | Show CCP posts - 16 post(s)
Fenglorian Egivand
Fenglorian Egivand
Steelforge Heavy Industries
Dream Citizens



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Posted - 2015.02.25 12:24:37 - [1] - Quote

CCP Falcon wrote:
Steijn wrote:
CCP Falcon wrote:
Ling Gong Chen wrote:
i don't know how long will this take and probably even you don't know how long this will take.

what i know is that no one is happy about an unannouced dt extension. you can't promise us for 30mins and make it to a god-knows-when finish.

we want compensations, no excuse, and no debates.


Your corp name might be a result of your entirely unreasonable attitude to a completely unscheduled event that we're working as fast as we can to resolve.

Post constructively, or don't post at all.


are todays problems caused by the work you did on monday/tuesday?


It doesn't appear to be the case. Monday and Tuesday were hardware and firmware changes, as far as I can tell this is a code deployment issue that we're looking into, and is unconnected Smile



Hmm, the twitter says it's a short-notice hardware thing.
Fenglorian Egivand
Fenglorian Egivand
Steelforge Heavy Industries
Dream Citizens



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Posted - 2015.02.25 12:40:51 - [2] - Quote

Cedric Rochester wrote:
Serdar Tyrnx wrote:
CCP Falcon, in other words, you actually have no clue whats wrong :)


No, they have an idea what's wrong. It would just take longer to explain the specifics of it to you in a manner that you would understand, than it would to go fix the problem. Providing us with need-to-know updates like 'hey we're making progress' or, 'we found a new problem', is simply secondary to the actual problem: fixing the servers so you all stop crying. :p


You know they have seperate guys for that right?
Fenglorian Egivand
Fenglorian Egivand
Steelforge Heavy Industries
Dream Citizens



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Posted - 2015.02.25 12:53:41 - [3] - Quote

CCP Falcon wrote:

No further update at present guys. Our operations team are still working on the issue.

Really sorry for the delay in having TQ back online, hopefully we'll have things up and running soon Smile




You should have the SISI guys give everyone level V capital skills when these issues arise, that'd be a fun alternative.
   
 
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